
Ranking among the most dynamic home warranty companies in the United States is America’s Preferred Home Warranty. Industry leader HomeWarrantyReviews.com recognizes it as a Top-5 provider. The company started in 1999 and now serves homeowners in 36 states. Their growth rate stands at an impressive 40% year over year.
The company’s success comes from putting customers first, which shows in their 4.4 out of 5-star rating. They remain available 24/7 to help homeowners. Their standout feature lets customers pick their own licensed contractors. This approach gives homeowners more control over repairs. The company generates $10-20 million in revenue and earned a Bronze StevieĀ® Award in 2023 for excellent customer service. These achievements highlight their commitment to protecting homeowners’ investments through all market conditions.
This helpful homeowners guide uncovers the hidden advantages of America’s Preferred Home Warranty coverage. You’ll discover valuable benefits that homeowners often miss when choosing a warranty provider.
Contents
- 1 What Makes America’s Preferred Home Warranty Different
- 2 Hidden Coverage Benefits You Should Know
- 3 Smart Ways to Maximize Your Warranty Benefits
- 4 Common Coverage Misconceptions Explained
- 5 Real Customer Success Stories
- 6 America’s Preferred Home Warranty Frequently Asked Questions
- 6.1 What makes America’s Preferred Home Warranty unique?
- 6.2 What are some hidden benefits of America’s Preferred Home Warranty?
- 6.3 How can homeowners maximize their warranty benefits?
- 6.4 What are some common misconceptions about the warranty coverage?
- 6.5 How does America’s Preferred Home Warranty handle emergency services?
- 6.6 Is there any America’s Preferred Home Warranty brochure PDF?
- 6.7 Are home warranties worth the money?
- 6.8 What is the average cost of a home warranty?
- 6.9 What is covered by America’s Preferred Home Warranty?
What Makes America’s Preferred Home Warranty Different
America’s Preferred Home Warranty stands out with a unique approach in the home warranty industry. This privately held company in Jackson, Michigan is 20 years old and thrives on its exceptional service features and strong values.
The Choose-Your-Own Contractor Advantage
The life-blood of America’s Preferred Home Warranty’s service model comes from their revolutionary contractor selection policy. APHW strengthens homeowners by giving them complete freedom to pick any licensed contractor for repairs. This flexibility creates several benefits:
- Faster Service Delivery: Homeowners can book repairs at their convenience with available contractors
- Immediate Coverage Decisions: Coverage decisions happen right away over the phone after diagnosis
- Flexible Payment Solutions: Various payment options work well for both contractors and homeowners with mortgages or not.
Recent surveys prove this approach works. Data shows 88% of customers think the choose-your-own-contractor policy is significant to their satisfaction. The numbers speak volumes – 92% say their chosen contractors are professional, and 95% love the completed work.
The payment system shows America’s Preferred Home Warranty’s dedication to improve operations. Contractors get paid the same day over the phone for covered repairs. This eliminates the long wait times that usually make service providers avoid warranty work.
Biblical Business Principles in Action
America’s Preferred Home Warranty sets itself apart as a Christian-based organization. Their business model smoothly combines biblical principles with modern service delivery and builds a unique corporate culture that values integrity and customer care.
Colossians 3:23 inspires the company’s mission, which emphasizes service “with all our heart, as though working for the Lord”. This philosophy demonstrates itself through:
- Customer-Centric Values: Humility, accountability, and genuine care lead every interaction
- Ethical Business Practices: Daily operations line up with biblical principles of fair dealing and stewardship
- Innovation Focus: Their vision mixes technological breakthroughs with “God Economics,” where success comes from following ethical principles
The results speak for themselves. America’s Preferred Home Warranty holds an A+ rating with the Better Business Bureau and quickly responds to customer questions. Their swift problem-solving shows their dedication to accountability and excellent customer service.
The company proves how biblical business principles can boost modern service delivery. Their methods match what experts say about faith-based business leadership: fair dealing, serving others, and responsible stewardship. These principles help America’s Preferred Home Warranty build customer trust while delivering top-notch service.
America’s Preferred Home Warranty has built a service model that appeals to homeowners who want reliability, flexibility, and ethical business conduct from their home warranty provider. They achieve this through innovative contractor policies and principled business practices.

Hidden Coverage Benefits You Should Know
America’s Preferred Home Warranty has several hidden gems that many homeowners miss. These lesser-known benefits can boost your warranty coverage’s value by a lot.
Lesser-Known Appliance Protection Details
America’s Preferred Home Warranty has complete coverage for kitchen appliances with unique protection features. The warranty goes beyond simple functionality and covers everything in the primary kitchen area. The coverage has multiple refrigerators through their additional refrigeration add-on at just $4.17 per month.
America’s Preferred Home Warranty stands out with their coverage for unknown pre-existing conditions. Your appliance stays protected even if it fails due to an issue that visual inspection or testing couldn’t detect.
Special System Coverage Features
The warranty has several distinctive system protections that make it unique. Homeowners get coverage for:
- Plumbing systems including drains, standard faucets, and water line repairs
- Electrical systems that cover breakers, wiring, and junction boxes
- HVAC components with coverage for central heating and cooling units
The warranty gives up to $250 in total for code violation corrections needed for covered repairs. This benefit becomes a great help during complex system repairs.
Unique Add-on Options
America’s Preferred Home Warranty stands out with its wide selection of customizable add-on coverages. These specialized options include:
- Termite Control: Available for just $4.17 monthly
- Water Softener Protection: Complete coverage at $7.92 per month
- Sprinkler System Coverage: Full system protection for $10.42 monthly
The company provides specialized pool and spa coverage options too. Standard pool coverage starts at $15.42 monthly, while saltwater pool protection costs $28.75. These rates stay competitive in the industry, especially with such broad coverage.
America’s Preferred Home Warranty shines with their flexible payment arrangements. They let you pay in monthly installments instead of upfront payments, making premium coverage available to more people. They’re quick to make service decisions over the phone once problems are diagnosed, which cuts down repair delays.
The warranty’s total liability reaches $25,000, which beats typical industry standards. Notwithstanding that, homeowners should know about certain coverage limits, like exclusions for cosmetic damage, routine maintenance, and pre-existing conditions that were known or visible before coverage started.
Smart Ways to Maximize Your Warranty Benefits
Getting the best value from your America’s Preferred Home Warranty depends on how well you manage claims and optimize costs. Good planning and proper documentation will help you tap into the full potential of your coverage.
Tips for Successful Claims
Your success with America’s Preferred Home Warranty claims starts with good documentation. A well-laid-out record of all maintenance activities will give a strong paper trail that helps approve claims. You should report problems right away because delays can make the claims process harder or lead to denials.
To get the best results with your claims:
- Keep records of all talks with warranty providers and service technicians
- Take pictures of broken components
- Save maintenance receipts and service records
- Report issues as soon as you find them
America’s Preferred Home Warranty lets you submit claims 24/7/365 through multiple channels. The company processes claims quick to provide same-day payments for contractors. You’ll get your reimbursement through ACH transfer, which means faster access to approved funds.
Cost-Saving Strategies
America’s Preferred Home Warranty gives homeowners several ways to maximize their coverage value. Service fees usually range from USD 60.00 to USD 125.00 per service call. But smart planning can help cut these costs.
A unique money-saving feature lets you pick your own contractors. This freedom helps you:
- Team up with professionals you trust
- Set repair times that work for you
- Talk about service rates directly
Here are proven ways to get more from your warranty:
Regular System Maintenance: Good routine maintenance helps avoid claim denials and makes equipment last longer. America’s Preferred Home Warranty includes proper maintenance in their contract terms.
Understanding Coverage Limits: The warranty combines coverage up to USD 25,000. Knowing these limits helps you plan for possible extra expenses.
Documentation Management: Well-kept records of home repairs and maintenance boost your claim approval chances. These records are a great way to get through the claims process.
Strategic Timing: Quick reporting of issues stops problems from becoming bigger, more expensive repairs. America’s Preferred Home Warranty’s round-the-clock claim system makes it easy to report right away.
Coverage Review: Looking at your warranty coverage yearly helps make sure it fits your home’s needs. This review shows if you need changes or extra protection.
America’s Preferred Home Warranty has a clear process for disputed claims. You can ask for technician reports and get third-party inspections to support your case. The company’s customer service team works 24/7 to help solve problems quickly.
America’s Preferred Home Warranty offers top-rated coverage and unique benefits to protect homes and appliances. Existing customers can easily manage their accounts and service requests through the America’s Preferred Home Warranty login portal.
Common Coverage Misconceptions Explained
Let’s clear up some misconceptions about America’s Preferred Home Warranty to help homeowners make better decisions about their coverage. Many property owners get confused about the differences between warranty coverage and insurance.
What’s Actually Included
America’s Preferred Home Warranty protects major home systems and appliances from normal wear and tear. The standard coverage includes these essential components:
- Kitchen appliances (refrigerator, oven, dishwasher)
- Major systems (HVAC, electrical, plumbing)
- Water heaters and garage door openers
America’s Preferred Home Warranty stands out with its USD 25,000 liability limit, which beats typical industry standards. However, some items don’t get coverage:
- Structural elements like foundations and walls
- Pre-existing conditions you can see
- Cosmetic problems and routine maintenance
Understanding Service Fees
The service fee structure works in a simple way. You’ll pay a deductible for each service call, usually between USD 75 to USD 125. These fees apply whatever the situation:
- The claim gets approved
- Only partial repairs happen
- You need multiple visits
One big plus is their payment system that offers same-day reimbursement through ACH transfer for approved claims. This quick process makes life easier for contractors and homeowners.
Coverage Limitations to Note
You should know about coverage limitations to get the most from America’s Preferred Home Warranty. Here are the significant restrictions:
System-Specific Limits: Different components have specific coverage caps. To name just one example:
- Mini-split systems aren’t part of standard coverage
- Extra protection is needed for secondary refrigerators
- Window AC units typically aren’t covered
Maintenance Requirements: You must maintain covered items properly. Your claims might be denied if:
- You don’t have regular maintenance records
- Something was installed incorrectly
- Items show signs of misuse or neglect
Pre-existing Conditions: The policy looks at known and unknown pre-existing problems differently. Unknown conditions that visual inspection can’t detect are covered. All the same, visible problems from before coverage starts aren’t included.
Secondary Damages: The warranty doesn’t cover consequential damages from covered item failures. A broken appliance might be covered, but any damage it causes to nearby areas isn’t part of the deal.
Geographic Restrictions: The company operates in 36 states right now. Make sure they service your area before you sign up.
Getting the best protection means taking a good look at your service agreement and understanding both standard coverage and available upgrades. The preferred upgrade option goes beyond basic protection and includes extra components with better repair options.

Real Customer Success Stories
Customer testimonials tell a compelling story about America’s Preferred Home Warranty’s service delivery. Their experiences reveal patterns that highlight both strengths and limitations of available coverage options.
Major Repairs Covered
America’s preferred home warranty reviews shows its worth through extensive repair coverage. John Burwick from Ohio shared his positive experience with quick response times and easy reimbursement. “I was blown away by how fast it was! Plus, if I had bought the warranty myself, it would have already paid for itself!”
Results differ from case to case. Recent customer data shows:
- A Texas homeowner saved over USD 3,000 on HVAC repairs during a summer heatwave
- Another client avoided a USD 1,500 refrigerator replacement cost
- Multiple customers report receiving between USD 375-500 for water heater replacements
Of course, the company maintains an impressive 4.0 out of 5 stars rating across 5,000 Google reviews. This rating stands out because most warranty providers usually get negative feedback.
Emergency Service Experiences
America’s Preferred Home Warranty’s emergency response system shows mixed results. Their claim service runs 24 hours a day throughout the year. However, response times change based on contractor availability and claim complexity.
Recent emergency service cases show these patterns:
Positive Outcomes:
- Contractors assigned the same day for urgent issues
- Claims accepted around the clock
- Quick repairs through direct payment options
Service Challenges:
- Some customers wait more than three days
- Weekend emergencies sometimes need solutions outside warranty coverage
- Plumbing emergencies might require hiring independent contractors right away
Better Business Bureau data shows just 138 complaints over three years. This low number suggests effective problem-solving processes, given the company’s size.
Customer stories emphasize how important it is to know coverage terms. To name just one example, a homeowner got USD 500 toward a USD 5,500 AC unit replacement. This case shows why everyone should review coverage limits carefully.
The company’s A+ BBB rating proves their dedication to solving problems. Service quality varies:
- Some repairs get approved within hours
- Complex claims need more paperwork
- Weekend emergency services sometimes take longer
America’s Preferred Home Warranty’s customer service team solves problems quickly and often goes beyond normal procedures in urgent cases. Their emergency service approach shows their commitment to customer satisfaction, despite occasional delays.
Their unique contractor selection policy helps during emergencies. Homeowners like choosing their trusted local professionals, which often leads to faster responses than assigned contractor systems. This flexibility becomes vital when repairs need immediate attention.
America’s Preferred Home Warranty Frequently Asked Questions
What makes America’s Preferred Home Warranty unique?
America’s Preferred Home Warranty stands out for its “choose your own contractor” policy, allowing homeowners to select any licensed professional for repairs. They also operate on biblical business principles, emphasizing integrity and customer care.
The warranty covers unknown pre-existing conditions, offers up to $250 for code violation corrections, and provides unique add-ons like termite control and water softener protection. They also have a high aggregate liability limit of $25,000.
How can homeowners maximize their warranty benefits?
To get the most out of the warranty, homeowners should maintain detailed maintenance records, report issues promptly, and understand coverage limits. Regular system maintenance and strategic timing of claims can also help optimize benefits.
What are some common misconceptions about the warranty coverage?
Many homeowners mistakenly believe structural elements and pre-existing visible conditions are covered. The warranty primarily focuses on protecting major home systems and appliances against normal wear and tear, with specific limitations and exclusions.
How does America’s Preferred Home Warranty handle emergency services?
The company offers 24/7 claim submission and aims for swift resolution of emergency issues. While response times can vary, their unique contractor selection policy often allows for faster service in urgent situations compared to assigned contractor systems.
Is there any America’s Preferred Home Warranty brochure PDF?
America’s Preferred Home Warranty does not offer a public PDF brochure, but detailed information is available on their website. You can also contact customer service for additional materials if needed.
Are home warranties worth the money?
Home warranties offer peace of mind by covering unexpected repairs for home systems and appliances. Their value depends on your home’s age and condition, so it’s important to evaluate the cost versus potential savings.
What is the average cost of a home warranty?
Home warranties typically cost between $350 and $600 per year, depending on the provider and coverage. There may also be a service fee for each repair visit.
What is covered by America’s Preferred Home Warranty?
America’s Preferred Home Warranty covers major home systems and appliances, such as heating, air conditioning, plumbing, and electrical systems. Coverage details vary by plan, so it’s important to check the terms of your agreement.